Custom CRM Development

Strengthen customer relationships and streamline operations with Akratech’s tailor-made CRM solutions—designed to fit your unique business needs and scale with you globally.

Let’s build a smarter way to connect.

Custom CRM Development Services for All Industries

Akratech provides end-to-end custom CRM development solutions designed to help businesses gain deep insights into customer behavior, demographics, purchase patterns, and engagement trends. Our expert CRM developers build tailored solutions that empower organizations to:

checkbox Store and manage lead and prospect contact details.

checkbox Pursue sales opportunities and optimize conversion strategies.

checkbox Run marketing campaigns and track engagement.

checkbox Resolve customer issues efficiently and foster long-term relationships.

With Akratech’s advanced CRM technology, businesses gain the data-driven insights needed to strengthen customer interactions, optimize sales efforts, and stay ahead of the competition.

Customer Relationship Management
Customer Relationship Management

Build & Maintain Excellent Customer Relationships

Effective customer relationship management is the key to customer acquisition and retention—the foundation of long-term business success. Akratech equips organizations with powerful CRM solutions that:

checkbox Enhance engagement and connectivity between sales and marketing teams.

checkbox Streamline internal processes for greater efficiency.

checkbox Increase profitability by optimizing customer lifecycle management.

By accelerating CRM transformation initiatives, we help businesses grow sales, improve productivity, and enhance customer service—all while minimizing operational costs and reducing time-to-market.

Transform Customer Relationships with a Tailored CRM

Streamline your sales, marketing, and support with Akratech’s custom CRM solutions—designed to match your unique business workflows and scale as you grow.

checkbox Centralized lead, contact & pipeline management
checkbox Custom dashboards & automated workflows
checkbox  Seamless integration with your existing tools
checkbox End-to-end implementation, training & support
checkbox    Built-in security, compliance & scalability

 Fill out the form to schedule your CRM consultation today!

Let’s build a smarter, scalable CRM that drives your business forward.

End-to-End CRM Development & Implementation

Akratech’s custom CRM development solutions empower businesses with the right tools to manage and nurture customer relationships at every touchpoint—from acquisition to retention and long-term loyalty.
Our full-suite CRM services include:
checkbox  CRM software design, setup, and implementation tailored to business needs.
checkbox  CRM software development and testing for seamless integration.

checkbox  CRM automation and workflow optimization for better efficiency.

checkbox  CRM migration services for smooth transitions between platforms.

checkbox  CRM strategy consulting to align solutions with business objectives.

checkbox  Comprehensive CRM training to empower teams with the best practices.

Here are the must-have CRM features we recommend including in your custom CRM solution

LEAD AND OPPORTUNITY TRACKING
Track your leads through the entire sales cycle, from the first contact to conversion. This feature helps your sales team prioritize efforts and optimize follow-up strategies, ultimately improving conversion rates.
CONTACT MANAGEMENT
Efficiently manage customer information, interactions, and communication history. Contact management features ensure that your customer relationship, marketing, and sales teams have easy access to valuable insights, enabling personalized interactions and targeted marketing efforts.
CUSTOMIZABLE DASHBOARDS AND REPORTS
Gain real-time, actionable insights into your business performance through customizable dashboards and comprehensive reports. These tools allow you to monitor key metrics, measure progress, and identify areas for improvement.
TASK & ACTIVITY MANAGEMENT
Stay organized and updated by assigning tasks, setting reminders, and tracking activities within the CRM. Ensure that important follow-ups, meetings, and customer interactions are not missed, ultimately leading to improved customer satisfaction.
AUTOMATION AND WORKFLOW MANAGEMENT
Automate routine tasks and streamline processes to enhance productivity. Workflow automation ensures that your team can focus on high-value activities while routine operations are handled efficiently.
INTEGRATION CAPABILITIES IN A CUSTOM CRM SOLUTION
Seamlessly integrate your custom CRM solution with existing software and tools, such as email clients, marketing automation platforms, and customer support systems. Integration enhances data flow and reduces manual data entry.
SALES AND PIPELINE MANAGEMENT
Visualize your sales pipeline, forecast revenue, and track deals in progress. This feature aids in monitoring sales performance, identifying bottlenecks, and making informed strategic decisions.
CUSTOMER SUPPORT AND TICKETING
Provide exceptional customer support with a built-in ticketing system. Effectively manage and resolve customer inquiries, complaints, and requests, enhancing overall customer satisfaction.
MOBILE ACCESSIBILITY
Enable your team to access CRM data on-the-go through mobile devices. This feature empowers remote and field teams to stay connected and informed, improving responsiveness to customer needs.

Your Custom CRM solution’s Security & Scalability

At Akratech, we understand that data security and privacy are paramount for any organization. Our custom CRM solutions are designed to safeguard sensitive customer data, ensuring compliance with global security standards.

customer relationship system benefits

Robust Security Measures

checkbox  Advanced Encryption Protocols – Protect customer information with industry-leading encryption technologies.
checkbox  User Access Controls – Restrict permissions to ensure only authorized personnel can access critical data.
checkbox  Regulatory Compliance – Adhere to GDPR, HIPAA, and other industry-specific standards for data protection.

A secure CRM builds trust, minimizes risks, and ensures that customer interactions remain protected at all times.

Scalability for Future Growth

As your business expands, your CRM system must grow with it. Akratech integrates scalability into every solution, ensuring:

checkbox  Seamless adaptation to increased data volumes and users.
checkbox  Flexible architecture to accommodate new functionalities.
checkbox  Cloud-based and on-premise scalability for evolving business needs.
checkbox  Easy integration with third-party tools and platforms.
checkbox  Modular design to activate or deactivate features as needed.
checkbox  Performance optimization to maintain speed and reliability at scale.

customer relationship system benefits

Custom CRM Development Services

Akratech provides a comprehensive suite of custom CRM development services, ensuring that your CRM solution is tailored to your unique business needs.

Our expert team specializes in:
checkbox  CRM strategy consulting to align solutions with business goals.
checkbox  Custom CRM design, development, and implementation.
checkbox  Workflow automation to streamline processes and boost productivity.
checkbox  Seamless integration with existing tools and systems.
checkbox  Ongoing CRM optimization and training for enhanced usability.

customer relationship system benefits

Explore our range of services

Custom CRM Development
Leverage our expertise to create a custom CRM solution that aligns perfectly with your business objectives. Our team crafts features, workflows, and functionalities tailored to your unique requirements, ensuring a solution that empowers your organization.
Custom CRM Module Development
Enhance your existing CRM system with specialized modules designed to address specific business challenges. Our custom module development services provide targeted solutions that seamlessly integrate with your CRM.
CRM to CRM Migration
Upgrade your CRM seamlessly with our CRM to CRM migration services. We ensure a smooth transition of your data and processes from one CRM platform to another, minimizing disruptions and maximizing efficiency.
CRM Implementation
Our CRM implementation services cover the entire process, from strategy to deployment. We ensure that your CRM solution is rolled out effectively, with training and support to drive user adoption and success.
CRM Customization
Tailor your CRM solution to match your unique workflows and preferences. Our CRM customization services allow you to make the most of your CRM investment by adapting it to your specific needs.
CRM Support and Maintenance
We provide ongoing support and maintenance to keep your CRM solution running smoothly. Our team ensures that your CRM remains up-to-date, secure, and optimized for peak performance.

Akratech’s Zoho CRM Integration Services

Our Zoho CRM integration services empower your business to leverage the full potential of Zoho CRM within your existing systems. Seamlessly connecting Zoho CRM with your organization’s processes, our integration solutions enhance data flow, streamline operations, and drive efficiency. By integrating Zoho CRM, you can consolidate customer data, automate workflows, and gain real-time insights that inform your business decisions.

Know More…

checkbox Zoho CRM Customization
checkbox Zoho CRM SMS Integration
checkbox Zoho CRM email Integration
checkbox Zoho CRM Social integration
checkbox Zoho CRM ERP Integration
checkbox Zoho CRM and Campaigns Integration

checkbox Zoho CRM Accounting Integration
checkbox Zoho CRM Google Maps Integration
checkbox Zoho CRM Invoice Integration
checkbox Zoho CRM Integration with Google Sheets
checkbox Zoho CRM Marketing Automation Integration

Our experienced team ensures a smooth integration process, mapping Zoho CRM functionalities to your specific needs. Akratech’s Zoho CRM developers can help you out with the following (and much more):

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Tailored Customer Relationship Management System Advantages

Investing in a custom CRM solution developed by Akratech offers a multitude of advantages that are tailored to elevate your business processes and customer relationships. Here are some key benefits of opting for our custom CRM development solutions:

Tailored to Your Needs
Custom CRM solutions are designed specifically to address your unique business requirements. Our experts craft functionalities that align perfectly with your processes, ensuring optimal efficiency and productivity.
Enhanced Customer Relationships
A custom CRM empowers you to cultivate deeper customer relationships. With personalized interactions, targeted communication, and comprehensive insights, you can provide exceptional experiences that build lasting loyalty.
Streamlined Workflows
Our custom CRM solutions optimize your workflows, eliminating inefficiencies and automating repetitive tasks. This frees up your team's time, allowing them to focus on high-value activities and strategic initiatives.
Data-Driven Decision Making
Gain valuable insights through customized dashboards and reports. With accurate data at your fingertips, you can make informed decisions that drive growth, identify trends, and capitalize on opportunities.
Scalability and Flexibility
As your business evolves, your custom CRM solution evolves with you. It's built to scale seamlessly, accommodating increased data, users, and functionalities without compromising performance.
Improved Sales Performance
A tailored CRM solution assists your sales team in managing leads, tracking opportunities, and forecasting revenue. This leads to increased conversion rates and a more efficient sales process.
Data Security and Compliance
Custom CRM solutions ensure the highest levels of data security and compliance with regulations. Your sensitive customer information remains protected, fostering trust and credibility.
Cost Efficiency
While the initial investment in a custom CRM solution may be higher, it pays off in the long run. You avoid paying for unnecessary features, and the increased efficiency leads to reduced operational costs.
Competitive Advantage
A custom CRM solution gives you a competitive edge by providing capabilities that are uniquely aligned with your business strategy. It helps you stand out in the market and deliver exceptional value to your customers.

Integrate well with your CRM software systems

Custom CRM Development Process

We understand that every business is unique. Our custom CRM development services are tailored to create a solution that aligns perfectly with your organization’s goals and requirements. Transforming your business with a tailor-made CRM solution involves these key steps

Discovery and Requirements
We delve into your business goals and challenges, gathering vital insights to shape the foundation of your custom CRM.
Custom CRM Solution Design
Our experts design a strategic architecture, crafting features and workflows that align with your objectives
Development and Testing
Our skilled CRM developers bring your solution to life while rigorous testing ensures seamless functionality.
Custom CRM Integration and Onboarding
We seamlessly integrate your CRM with existing systems and provide thorough training for effective adoption.

Ready to Build a Smarter, Scalable CRM for Your Business?

Empower your sales, marketing, and support teams with a fully customized CRM solution tailored to your unique workflows. At Akratech, we deliver secure, scalable, and integrated CRM systems that streamline operations, enhance customer relationships, and boost ROI.

Schedule CRM Consultation

SOME OF OUR PAST WORK